Frequently Asked Question:

All Converter was working great previously, but now when I run the program, it does not show on my screen. How can I correct this?
The software window is most likely off of the viewing area of your screen. Therefore, when you start the program, and it does not display on the screen, double click the taskbar tray icon you see at the right bottom of your desktop or click your right mouse button over the all converter icon, then select Open Main Window to bring the window back to the front.

While attempting to convert a WMA file to WAV or MP3, the software does not seem to be responding. What could be the problem?
Unfortunately, a major inconvenience with the WMA file at present is that many files are protected, or locked. As far as we know, protected WMA files cannot be converted with any software. Some WMA files are intentionally protected, while others are automatically protected upon creation by the producing software.

What is the update/upgrade policy for All converter?
When All Converter is purchased, all updates ordered can be downloaded and used free of charge. .

What is All converter's refund policy?
All converter offered as a trial version so that users can fully test the software free of charge to determine if the application suits their needs. Therefore, once All converter is purchased, and the unlock information is delivered, refunds are not possible. A method is not available for us to take back the unlock information as far as a return. Furthermore, since users are able to fully test the software before purchase, there should be no need for refunds. If for some reason, you ordered All converter, but did not receive the unlock information, e-mail support@allconvert.com with the date of your order, the name supplied with your order from the software's registration window, and we will look for your order and send the registration details to you promptly.

Recommended Operating System configurations for All Converter
Windows 95 (with Service Pack 1), Windows NT 4.0 (with Service Pack 4 - minimum), Windows 98, Windows ME, Windows 2000, or Windows XP.

Hardware Requirements for All Converter
Minimum:
Intel® Pentium® class 200 MHz processor or better; 128 MB RAM; 10 MB Hard Drive space; Sound Blaster-compatible sound card ; SVGA or higher color video display card (minimum resolution 800x600); Internet connection for ordering, and support.

Recommended:
Intel® Pentium® II class 400 MHz MMX or better; 128 MB RAM or more; 10 MB Hard Drive space; Sound Blaster-compatible sound card; 16-bit color video card; Internet connection for ordering, and support.

How do I uninstall All converter?
To uninstall All converter, click Start from the Windows Taskbar, go into Settings/Control Panels/Add/Remove Programs and select All converter from the Install/Uninstall tab.